Real Estate Development Mgt. Restaurants & Retail
-Have a passion for service.
-Give clients attention, dependability, promptness and competence to protect them from identifiable risks.
-Use only experienced, qualified and capable team members.
-Return phone calls within 4 hours.
-With the client (and again with employees and consultants), establish minimum levels of competence and measurements for each project.
-Utilize the internet to communicate effectively and efficiently.
-Keep alert for trends respond to them, and share them with clients and teams.
-Solicit performance evaluations from clients after each project and respond with corporate solutions.
-Remain committed to the success of others.
-Share information with front line employees and consultants.
-Provide a value greater than the cost of our service.
-Take only that work which we can effectively handle.
-Build a sense of camaraderie.
-Recognize that everyone has a life away from work.
-Maintain an effective file of documentation for clients.